The growing role of artificial intelligence in recruitment is turning the hiring landscape chaotic for both candidates and employers, Fortune reports.
As AI tools become deeply embedded in every stage of hiring, frustration and distrust are rising sharply.
Job seekers say they are now forced to navigate harsher AI screening tools, automated rejection systems, and even fake job postings generated by AI bots.
Many complain they rarely interact with real humans anymore; from application to interview scheduling.
On the other side, employers and recruiters are overwhelmed too. AI-assisted tools make it easy for applicants to submit polished résumés instantly, leading to a surge in mass applications that swamp hiring teams.
Recruiters say the volume has become unmanageable and is contributing to burnout.
A new report highlighted by Fortune reveals a deeper crisis: trust in the hiring process has dropped dramatically, with 42% of respondents blaming AI directly for their loss of confidence.
Candidates say hiring now feels cold, automated, and impersonal, eroding the sense of fairness and transparency.
Fortune notes that the rapid shift to AI-powered recruitment is creating a “crisis of human authenticity,” as both sides struggle to maintain genuine interactions in a system increasingly dominated by bots; screening, scheduling, matching, and filtering with minimal human oversight.
With AI continuing to reshape corporate hiring at breakneck speed, experts warn that the industry must find a balance before confidence in the entire hiring ecosystem collapses.
