When it’s time to service your car, you’re faced with a decision: should you stick to the brand-authorised service centre or consider a multi-brand workshop? For car owners in Hyderabad, this isn’t just about preference; it’s about value, reliability, and convenience.
Let’s break this down with a real-world perspective that helps you choose what fits your car and lifestyle best.
What Sets an Authorised Service Centre Apart?
Authorised service centres are built to cater to one brand only. Whether it’s Hyundai, Maruti, or Honda, the mechanics at these centres are trained specifically for those vehicles.
Key Features
- Trained in One Brand: The technicians know your car inside and out. This can be reassuring, especially for luxury or newer models.
- Parts Come Straight from the Brand: They stick to original equipment manufacturer (OEM) parts. While that’s good for consistency, it often adds to the bill.
- Warranty-Backed Repairs: If your car is still under warranty, an authorised centre may be your best bet to stay within brand-approved guidelines.
Where They Fall Short
- Prices Are Often Higher: You’re paying for the brand name, and that includes the parts, labour, and service packages.
- Less Flexible with Service Needs: You may not always get a slot that fits your schedule. Some centres have long waiting periods, and the approach can feel templated.
- Limited Customisation: If your car needs just a specific repair, you may still be steered toward a complete service package.
Understanding Multi-Brand Service Centres
Multi-brand workshops work differently. Instead of servicing one brand, they handle everything from hatchbacks to SUVs across all major carmakers. In Hyderabad, where traffic and weather can quickly impact vehicle condition, having a flexible and responsive service provider can make a difference.
The Practical Benefits
- Covers All Brands, All Models: Whether it’s a Maruti Swift or a Tata Nexon, you can get the same level of attention at a multi-brand centre.
- Cost-Effective Maintenance: Since they’re not tied to OEM pricing, many multi-brand workshops offer quality services that are budget-friendly without compromising safety. Many also use OEM parts, which is a plus point.
- Experienced Across Segments: Mechanics at these centres are usually trained to handle varied issues, making them more versatile.
- More Focus on Customer Convenience: They’re not just about fixing cars. Many multi-brand centres offer free pickup and drop-off, flexible booking slots, and quicker turnaround for routine jobs.
How Multi-Brand Centres Have Evolved
Today’s multi-brand car service centres in Hyderabad have grown beyond just affordability. Platforms like ACKO Drive bring a tech-enabled layer that simplifies the entire experience. Let’s look at how a modern multi-brand car service centre in Hyderabad typically operates:
Step 1: Easy Booking, No Phone Calls Needed
Gone are the days of calling workshops and waiting. With a few taps on an app or website, you can pick your service, time, and day.
Step 2: Doorstep Pickup
A service executive shows up at your location, collects your vehicle, and takes it to the nearest workshop. You don’t have to adjust your day or take time off work.
Step 3: Transparent Diagnosis
Once your car reaches the workshop, it undergoes a detailed inspection. You receive a report outlining the issues and cost, with no surprises.
Step 4: Live Updates and Quick Repairs
You can track everything through the app or website, from part replacements to service completion. Once you're done, your car is brought back to you, serviced, and road-ready.
Key Features Offered by Modern Multi-Brand Centres in Hyderabad
Here are some offerings that make multi-brand service centres stand out, especially when paired with a tech-first platform:
- 30+ Service Types Available: From AC repair and wheel alignment to denting and painting, everything is done under one roof.
- Same-Day Delivery for Periodic Servicing: Book a standard check-up, and in most cases, your car will be back home by evening.
- Multiple Service Slots Throughout the Week: Early mornings or after-office hours, you choose what fits your schedule best.
- Live Repair Tracking: No more waiting for updates. Track your car’s service progress right from your mobile.
- Certified Technicians and Quality Parts: Trusted multi-brand models focus on using original or equivalent-grade parts along with certified workmanship.
Final Thoughts: Think Beyond Labels, Focus on Value
Servicing your car shouldn’t feel like a chore. Whether you choose an authorised or multi-brand centre depends on what matters most to you: brand backing, convenience, and cost. If your car is still new or under brand coverage, the authorised route makes sense.
But once that period ends, many owners find that a modern multi-brand model offers better service without the premium tag. In a city like Hyderabad, where time, flexibility, and quality all matter, multi-brand centres led by digital-first platforms provide a solid and trusted option. Take time to compare. Then choose the one that works for you and your car.
Content Produced by Indian Clicks, LLC
